How Forematter works

You add the documents you already have

This is the bit most people imagine as some huge migration project. It isn't. You upload what you've already got (PDF, Word, PowerPoint, Markdown, plain text), whatever's sitting in the shared drive going stale. Forematter screens each one on the way in. If a file has instructions aimed at AI buried in it, it's held back for review rather than quietly used, which, honestly, feels like the sort of thing that should be standard everywhere.

Then you mark what's actually true: canonical, approved, informational, historical or unverified. You set a review date. You decide who can see it, by department, role, location or seniority. Sensitive documents stay hidden unless someone matches every rule you've set.

So the documents you already have become the thing that answers questions. Not a wiki nobody opens.

People ask questions and get answers with a source

This is the core of it. Someone types a question in plain English. Forematter answers using only the documents an admin has approved, plus facts people have confirmed, and it shows the source document, when it was last updated, and who owns it.

No guessing. If the evidence isn't good enough, it says so rather than making something up and hoping.

People can reopen old conversations and carry on where they left off, too. Small thing. Matters more than you'd think.

When there's no good answer, it goes to the right person

Here's the bit I like most. If Forematter can't answer, the question goes to whoever owns that topic, or to the person's manager if there's no obvious owner. They reply, and the reply lands back in the same conversation, so the person actually gets helped.

Then an admin can publish that reply as a saved answer, so the next person who asks doesn't wait at all. The gap just closes.

New starters get a paced first few weeks

Onboarding is built from the same documents, not a separate thing someone has to maintain twice. Explainers, meet-the-team pieces, quick checks, policy acknowledgements and tasks, all paced out by day so nobody's drowning in week one.

Everything stays grounded in the source documents, and admins keep it as a draft until they're happy, then publish.

The record matters too. Completions and acknowledgements save the exact wording and version shown at the time, and nobody can edit that afterwards: not the admin, not even Forematter. Admins can export it all as CSV if they need it for a file somewhere.

Managers get a view of their direct reports as well: who's behind, who's on track, and any questions routed to them.

The gaps report

Every night, Forematter builds a report of the questions your documentation doesn't answer well. Real gaps from real questions, not guesses about gaps.

You can turn any of them straight into a draft module. That's what turns "we should update the handbook" from a New Year's resolution into a task you can actually do.

On privacy, because someone always asks

Data is stored in the UK, in London. Each company's data is isolated at the database level and tested by an automated attack suite, not just hoped at.

Forematter never uses your content to train AI models.

Conversations are private by default. A company can choose to let admins and the employee's own line manager read them, but only after the employee has been clearly told, only what's asked after that point, and every read is logged where the employee can see who read what, and when.

Forematter staff can't see inside a workspace at all unless an admin grants time-limited, read-only access, and that access never includes conversations. The trust page has the detail.

Where things stand

Honest bit: this is in development and not open to customers yet, so there's no pricing and no plans, because none of that exists yet either.

What's next: connecting Notion first, then Google Drive and Microsoft SharePoint. Single sign-on, billing and self-serve signup are all planned, and none of them is live.